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Company

FairConnect was founded in Europe by a group of managers successfully engaged in the management of the business of telematics services in the automotive and insurance sector since the early 2000s.

Founded in 2016 and already operating in France, Germany, Italy, Switzerland and other European countries with more than 130 employees and is committed to expanding its presence globally.

Who we are

group of computer engineers during code programming

Engineering

Our multidisciplinary teams of engineers (Data Engineer, Data Scientist Engineer, SmaaS Engineer, IoT Engineer, and Mobile App Engineer) are committed with discipline and passion to a continuous learning process to ensure the constant improvement of connected solutions.
call center operator during computer support call with headphones and microphone

Customer Management

The design and implementation of connected solutions is driven by a long-term partnership between our Customer Management teams and the leadership of the insurance companies.
girl during emergency call in control center on computer with headphones and microphone

h24 Assistance Management

Our operators provide 24/7 assistance services dedicated to ensuring excellence in service delivery—whether in the event of a collision, theft, or various emergencies—in full compliance with public safety regulations and eCall procedures.

Info

ORGANISATIONAL MODEL

To ensure that the behavior of all those who work on behalf of or in the interest of the company is always compliant with the law and consistent with the principles of correctness and transparency in the conduct of business and corporate activities, FairConnect has adopted the Code of Ethics and the Organisational, management and control model pursuant to Legislative Decree 231/2001.Furthermore, a Supervisory Body has been established to monitor the implementation and compliance with this Model and to ensure its continuous updates.

The Supervisory Body is composed of Lucia Zazzetta (Chairperson), Michele Viliani, and Lucia Recchioni.

The Supervisory Body can be contacted via email at: Organismo di Vigilanza This email address is being protected from spambots. You need JavaScript enabled to view it.

CERTIFICATIONS

We resolutely pursue the continuous improvement of company performance in order to promptly comply with all regulations with the aim of customer satisfaction in terms of quality of the products and services provided.

We have a Prefect License ex Art. 134 of the T.U.L.P.S. (Public Security General Regulation) and we have have been certified compliant to the following regulatory standards:

  • Quality System ISO 9001:2015
  • Information Security ISO/IEC 27001:2022
  • Security Institutes Requirements UNI 10891:2022
  • Security Professional UNI 10459:2017
QUALITY AND INFORMATION SECURITY

FairConnect Management adopts a quality policy to respond adequately to market needs and to pursue ever more effectively the satisfaction of its customers.

We always had the objective of delighting customers, in terms of quality of the products and services provided

Below is our "Quality and Information Security Policy".

download the PDF

France
6 Rue Auber, 75009 Paris
Italy

Via del Caucaso 49, 00144 Roma

Via Galileo Galilei, 64100 Teramo

Via Paolo Borsellino 38, 10138 Torino

Swiss
Viale Serfontana 7, 6834 Morbio Inferiore