FairConnect Management adopts a quality policy to respond adequately to market needs and to pursue ever more effectively the satisfaction of its customers.
We always had the objective of delighting customers, in terms of quality of the products and services provided.
This objective is pursued through:
constant orientation towards the prevention of problems and disservices and continuous improvement consider Quality as a decisive element for compliance with regulatory requirements the pursuit of constant innovation of know-how and its organization, in order to capitalize on projects, methods and experiences continuous attention to customer satisfaction with punctual detection of his satisfaction the accurate control of the service delivery phases, for the purpose of optimal use of existing and/or potential resources, which can significantly affect one's performance the pursuit of continuous improvement of its quality management system; manage the commercial development of the Company aimed at consolidating relations with customers and strengthening the presence on the market, also through the correctness in the commercial and technical approaches with customers, in the maximum transparency of communication.
The organization is aware that the objective of quality assurance requires constant commitment from all operational personnel and that it can only be successfully achieved through a systematic approach to quality issues.
